CUSTOMER SERVICE TRAINING

Customer Service Training

This Customer Service training courses in Dubai supports the trainees to build with potential skills and competencies required to serve the customers with good hospitality and conduct. With this course, each of the aspirants will be equipped with highly proficient mannerisms and professional skills to handle the flow of business highly above satisfactory level.

Customers are said to be the king of every business. They play a vital role in the future of business. The kind of service and treatment given from the organization to their varieties of customers define their reputation in the market. Organizations put great efforts to realize higher level of customer satisfaction.

Additional Information:

• Duration: 12 Hours
• Day & Timing: Flexible

Customer services nature and practices vary from one to other organization. The kind of care, attention and treat to be received by the customers may vary according to the organizational policies too. Still the concept of customer service is inevitable everywhere.

Customer service training courses are highly popular, as they have been always kept as a training session for the fresher or new employee, as well as polishing or boosting the skills of present employees with respect to the changes happening in the market and customer behaviors.

This customer service training courses will help the trainees with updated trends and practice in customer services including, on sale, post-sale etc. Our professional trainers will develop communication and negotiation skills of the trainees to help them in providing best customer experience to every client.

Course Highlights

• Fundamentals of customer service
• Handling customers
• Customer needs and response
• Handling work based customer requests
• Service recovery
• Complaint handling
• Customer relationship building

Advantages of Customer Service Training courses

Sending the employees to customer service training courses will add loads of benefits to the employees as well as the organizations.

• Competitive advantage to the employees
• Satisfaction of clients
• Helps in target achievement
• Build brand
• Grow your business
• Enhanced profitability
• Organizational reputation

By completing this customer service training courses, participants will develop a consistent and professional customer care practices. This also enhances the overall productivity of the organization by improving sales and turnover.